Category Archives: Observe & Ponder

Microsoft Windows 10 Upgrade—When No Means No

Windows 10 automatic update
Windows 10 upgrade automatically downloaded onto my computer Thursday night at 11:15 pm.

To be clear, I didn’t ask for it, I didn’t want it, and I didn’t click on anything.

I simply woke up to this frightening choice on my desktop screen on Friday morning:

KEEP MY FILES
Removes apps and settings, but keeps your files.

REMOVE EVERYTHING
Removes all of your personal files, apps, and settings.

Geez, thanks, Microsoft.

How about a third choice: REMOVE THE WINDOWS 10 UPDATE, WHICH I DIDN’T ASK FOR AND REPEATEDLY CLICKED “NO” WHEN THE UPGRADE PROMPT WOULD APPEAR ON MY DESKTOP SYSTEM DAILY.

When I frantically called Microsoft Product Services at 1-800-642-7676, the technical support person was painfully aware of the problem. According to Mr. Techie (name has been changed to protect his identity), Windows 7 computers are automatically being upgraded to Windows 10 without permission—basically disguised as a security patch.

According to Mr. T, the automatic upgrade has affected thousands of people, and the only way to avoid the automatic update from occurring again was for him to manually delete any and all files on my system that are pushing the Windows 10 upgrade.

For over two hours I sat on the phone with Mr. T, while he painstakingly had to disable hundreds of embedded auto upgrades and updates from my system. Then he had to write and add a script to my system to make sure all automatic Windows updates were forever removed—hopefully.

And according to Mr. T, my computer system does not even support Windows 10!

How Microsoft Windows could automatically update my computer system, even though I had repeatedly clicked “NO” when asked if I would like to upgrade to Windows 10 is beyond my comprehension.

Especially when Windows 10 is not even compatible with my system and had I clicked the wrong button, I could have easily and irreversibly deleted every file, app, and setting on my computer.

Additionally, Mr. T informed me that anyone who has a Windows 7 system is in danger of this happening to them.

Listen up: According to Mr. T, anyone who has ever been prompted to update to Windows 10, should contact Microsoft Support and ask them for their assistance in physically deleting and uninstalling any and all files that are pushing the Windows 10 update before it’s too late!

And one more thing: Mr. T told me that the problem is going to continue until at least June 29, which is the last day that Microsoft is offering the free Windows 10 upgrade.

Until then, Mr. T said he has been working all day every day with angry people like me to ensure that their systems weren’t at risk for a Windows 10 hostile takeover.

Ms. New York Senior America–Wait, Me?

Beauty Pageant Winner Brunette
I recently received a call from a colleague asking me if it would be okay if she nominated me as a Ms. New York Senior America contestant.

Me? Ms. New York Senior America? Oh, puleeze.

I mean I’m all for world peace, but this was a stretch, even for me. I wasn’t sure how to respond. So I said nothing. Which is highly unusual for moi.

I guess my pregnant pause caused my colleague to assume that I was interested, or, at the very least mulling it over.

So she enthusiastically jumped right in assuring me that I had an excellent chance of winning because I exemplify what a senior woman is all about. Geez, thanks.

My response was to tell my overly zealous colleague that I was honored she thought of me while simultaneously trying to drum up a way to say NO CHANCE IN HELL diplomatically.

But before I could muster up the words she gushed away: “I’m e-mailing you the information right now. Don’t move.”

A few minutes later I had the lowdown in my e-mail folder.

CHARM  •  DIGNITY  •  INNER BEAUTY  •  APPEARANCE  •  ATTITUDE • ACCOMPLISHMENTS  •  ENTHUSIASM  •  TALENT  •  GRACE • ENERGY

Hmmm. My competitive self couldn’t help but read on…

The 60 years or older contestants, are judged in 4 categories:

1. The Interview: Private meeting to analyze personality, poise and ability to effectively communicate. Ms. New York Senior America needs to be able to wow the public-at-large as well as the media.

I could like, sooo do that.  

2. The Evening Gown: A runway look-see for judges to establish the presence of elegance, poise, and grace.

No brainer, duh.

3. Life Philosophy: A brief statement limited to 35 seconds.

Hmmm, since I am the queen of verbiage, I like, literally can’t even. But I could try.

4. Talent: Music, the arts, or any other activity appropriate for an elegant, senior woman.

I take this to mean that pole dancing is probably off the table.

Oh and the talent presentation is limited to a maximum of two minutes and 45 seconds.

Since I am basically talentless, this category was the deal breaker. Plus, sorry people, but two minutes and 45 seconds seems like eons.

I responsibly called my colleague back to explain to her that I had no talent whatsoever. I left out the eon part.

“I’m sure you can come up with something,” she cajoled and asked me to get back to her.

Now I’m supposed to get back to her?

Okay, maybe I do have some talent.

Let’s see: I could write a poem or read a snippet from one of my blogs. Snoring.

I could whip out a George Foreman grill and create a killer egg-in-a-hole. But could I debut egg-in-a-hole in 2 minutes 45?

I consulted my husband, who had a brilliant idea: I could take a computer and a screen on stage, and create an Excel pivot table from scratch!

OMG! I got so excited about the genius of his suggestion that I started to imagine all sorts of possibilities and scenarios.

Me, in an interview wowing the judges with my bada bing bada boom.

Me, in a ball gown, strutting and sashaying my creaky self.

Me, and my philosophy and mission of world peace and my game plan for obliterating ISIS in 35 secs.

Me, formulating and titillating the audience with my Excel spreadsheet brilliance.

The more I thought about it, the more invigorated I became. And the more sense it made.

I admittedly give a mean Queen of England wave, and I love to travel.

I could be the face of dignity, glamor, maturity, and inner beauty, to all old people.

I could share my spreadsheet talent with AARP chapters, nursing homes, senior Expos, and the elderly like.

As Ms. New York Senior America 2016, I could be the touchstone for the geriatric masses.

I could be a contender!

I CAN SEE IT NOW:

AND THE WINNER IS…

TERI SCHURE • MS. NEW YORK SENIOR AMERICA 2016

Teri Schure, a peppy 62-year-old, grew up on the wrong side of Bridgeport Connecticut, and has been a fairly reputable Long Island resident for the past 32 years. She never graduated from Brevard College in Brevard, North Carolina, and wasted precious time majoring in music theory and minoring in piano. She never obtained a degree of any kind, nor did she earn any certifications. Her passionate and fascinating working career consisted of Excel spreadsheets and calculators. Since she doesn’t have enough money to retire, she continues to eke out a living doing a plethora of grunt work and continues to bust her butt every day to improve her skills.

Since Teri does nothing but slog and toil, she has yet to devote her time and skills to charity, volunteering for various non-profits, or any other causes in her community. Since she is a slave to the almighty dollar, she does not actively support any organizations at all.

Her interests include cleaning the house, paying bills, grocery shopping, laundry, and making sure there is dinner on the table every night.

Since she is still trudging and grinding away, she has no interest in art, dance, horseback riding, gardening, travel, piano, or theater.

Teri is thrilled and honored to be Ms. New York Senior America 2016. She looks forward to proudly promoting a positive image of oldness, while simultaneously extolling the importance of graceful perseverance and acceptance of the inevitable, to all women past their prime.

Her dream is to pageant beyond New York and become Ms. Senior America of 2017.

 

American Express Small Business Saturday Statement Credits Are Canceled for 2015

American Express Cards

The first Small Business Saturday took place on 11/27/10 and American Express encouraged people across the country to support small, local businesses by offering a generous statement credit of $25 off $25. The event was hugely successful, with people coming out in droves to shop and use their Amex cards.

For the past five years, small business owners have relied on the American Express statement credit program on the Saturday after Thanksgiving. The program has helped to counter balance lagging traffic and sales during Black Friday weekend for thousands of small business owners.

My question to Amex: You didn’t think your decision to effectively cancel Small Business Saturday didn’t warrant an announcement on the home page of your Small Business Saturday website?

Shame on American Express for not making sure that small business owners were given a heads up that, for the most part, Small Business Saturday has gone bust.

When I went online today to find out what kind of credit incentive Amex was going to offer for the 2015 Small Business Saturday, I saw nothing on their website. But I did find several articles claiming that an American Express announcement that no statement credits would be offered this year, was buried somewhere in their FAQ section. I looked around on the Amex Small Business Saturday website for quite some time and found no such announcement in their FAQ section or anywhere else.

I ultimately sent an e-mail to Amex directly, asking them if they were in fact canceling statement credits. I received the following e-mail reply back from them:

As in years past, American Express will continue to drive awareness of Small Business Saturday and encourage consumers to shop small through local and national advertising.

This year we are not offering a statement credit offer for Card Members on Small Business Saturday, but are instead increasing the support and resources we provide to help small business owners market the day within their communities and truly make it their own.  Learn about the materials we make available at ShopSmall.com/GetReady:

  • Customizable marketing materials
  • Free online ads
  • Shop Small merchandise kits (while supplies last)
  • Educational event guides

We are also significantly expanding our grassroots advocacy efforts, such as the Neighborhood Champion program, to facilitate more community events and activities to engage local communities to shop small on Small Business Saturday.

Why would Amex have a Small Business Saturday and not have statement credits? What would motivate people to shop on that day vs. any other day?

Sorry, Amex but your offer to increase support and supply materials isn’t going to bring the store traffic to small businesses that your statement credit program did. It won’t even come close.

The popularity of Black Friday Weekend has lessened in recent years, as e-commerce has completely changed the scope of holiday shopping. And now Amex has decided to quietly cancel their statement credit program?

As the Executive Director of my local Chamber of Commerce, I have seen firsthand how successful stores have been on Small Business Saturday, thanks in large part to the American Express statement credit incentives.

I also witnessed hundreds of shoppers who swarmed the stores that day with loads of Amex cards. And I mean loads—per person. I saw one shopper with at least 50 credit cards. And I witnessed store after store printing out sales receipts that were eight feet long nonstop until they closed at midnight.

A little-known rule regarding American Express cards, is that you can have up to 99 authorized users on any one card—each with their own card, and more importantly, their own individual statement credits.

So I am assuming that American Express was tired of shoppers abusing the program. But they could have easily limited the promotion to one card per person, and that would have been the end of the abuse.

Instead, they canceled the program entirely, with no formal announcement. Not yet, anyway.

Below is a history of incentives going back to the 2010 launch year:

2010: $25 off $25 offer announced on 11/08. Registration opened 11/08. Spending valid 11/27-12/31/10.

2011: $25 off $25 offer announced on 10/06. Registration opened 11/01. Spending valid 11/26/11.

2012: $25 off $25 offer announced on 09/24. Registration opened 11/17. Spending valid 11/24/12.

2013: $10 off $10 offer announced on 10/01. Registration opened 11/24. Spending valid 11/30/13.

2014: $10 off $10 valid 3 times per card announced on 09/27. Registration opened 11/16. Spending valid 11/29/14.

2015:  No formal announcement made yet, that Small Business Saturday statement credits are canceled for 2015.

I get that American Express is trying to cut costs, but in my opinion they should have canceled Small Business Saturday altogether. Let’s get real, without a financial incentive, people won’t pay attention. Wasn’t a financial incentive the whole point of the program?

Incentives or no incentives. At least let small business owners know.

Nattering Nabobs?

Woman dreaming

I had a dream last night, although I didn’t remember having it at all until my husband mentioned it to me at breakfast. “In your sleep, you inarticulately mentioned something about gnats or nattering.  The first thing I thought  of when I heard you muttering was: nattering nabobs of negativism.”

Nattering nabobs of negativism. Wha?

I wasn’t able to remember the actual dream, but once my husband reminded me, I dimly recalled the words.

After breakfast at the beautiful Algonquin Hotel in St. Andrews by the Sea in New Brunswick Canada, I googled the phrase. To be honest, I barely knew how to spell it.

It turns out it was a phrase often used by Nixon’s Vice President Spiro Agnew to refer to the members of the media with whom he had a very acrimonious relationship.

Agnew, who was extremely inarticulate and later a disgraced VP, didn’t have the brains or the wherewithal to come up with such a memorable and jarring expression.

The phrase was actually written forty-five years ago by William Safire, the former Nixon speechwriter turned New York Times op-ed columnist, who died in 2009.

The nattering nabobs were the mainstream American news media. So what the heck was I dreaming about to cause me to mumble it out loud in my sleep?

To be clear, I had never uttered those words before last night. And now I can’t get the words out of my head.

According to Dictionary.com, natter as a verb means to talk incessantly; chatter. As a noun, it means a conversation; or chat. The origin of natter occurred between 1820-1830. Its variant was gnatter.

Nabob, as a noun, means any very wealthy, influential, or powerful person.

No need to look up negativism. We all know what that means.

I’ve been wracking my brain to recall what it was I was dreaming about. I do remember something vague about someone making light of my words. I recollect saying over and over: “It’s my story to tell.” A blonde woman was vehemently shaking her head as if to say “no,” and trying to devalue my telling. She was refusing to listen and/or acknowledge what I was saying about my telling, i.e., my life.

I also vaguely remember thinking that she was usurping my words, my writing style, and my story.

Who was the blonde in my dream? Was she the nattering nabob, or was I? And what was I trying to tell?